Abu Dhabi – 01 May 2019-Finance House P.J.S.C. (FH) announced the introduction of innovative solutions through its SMS Banking Service as part of its Digital Transformation strategy this year.
Al Amir Gamal, Head – Retail Finance at Finance House, commented on the announcement saying: “Following the successful launch of Samsung Pay for our Cardholders earlier this year, we enhanced our SMS Banking Service by adding more convenient options to serve our customers.Now, they can apply for an Instalment Payment Plan, or request for a Payment Holiday directly through SMS.”
“Finance House is proud to be the first Financial Institution in the UAE to offer Loan Top-up facilities to customers through SMS,”added Al Amir Gamal.
Finance House’s Digital Transformation strategy is a comprehensive initiative. It aims at digitizing the services offered to its customers. The SMS Banking Service is one of these services and offers customers a means to avoid the clutter created by all the mobile banking apps of our modern day. Eligible customers can send an SMS to obtain information about their cards or apply for financial services anywhere and at any time.
“Our strategy focuses on enhancing digital services, customer convenience and experience. With the addition of Samsung Pay and SMS Banking Service to our mix of services, we believe that our customers will enjoy higher flexibility and convenience.We hope that they will take advantage of this facility and continue to enjoy the benefits and features that we offer”, concluded Al Amir.