How It Works

Campaign Period:
13th July 2026 to 13th Aug 2026.

Who Can Participate:
This Campaign is open only to preselected Finance House Credit Cardholders (“Cardholder(s)”)

Campaign Criteria:
Cardholders to perform a minimum transaction of AED 100 over Online/Ecom transactions using Finance House Credit Card (“Finance House Card”) during the Campaign Period to get a Cashback reward of up to AED 75!

Eligible Transactions:
“Eligible Spends” refer to successful retail transactions made using the Finance House Credit Card, including Primary and Supplementary Cards combined, that are:
Completed within the Campaign Period

1. Successfully posted to the Cardholder’s account before cashback processing
2. Made online / e-commerce transactions only
3. Made in AED or foreign currency
4. Do not fall under the excluded spend categories

Examples of Eligible Spends include (but are not limited to):

1. Online retail purchases (Amazon, Noon, etc.)
2. Grocery delivery
3. Food delivery
4. Ride hailing
5. Clothing and apparel apps
6. Online Electronics & household appliances purchase
7. Travel bookings (airfare, hotels) online
8. Entertainment (cinemas, OTT platforms, theme parks) booked online
9. Utility bill payments via Apps/website
10. Pharmacy & medical store via Apps/website

Excluded Transactions:
The below category of spends are excluded from the qualification as "Eligible spends" and do not count to qualify for the Cashback reward under this Campaign:

1. Cash withdrawal
2. POS purchases

Lottery, Gaming, Remittances, Transaction Reversals, Easy cash, Balance Transfer & Cash Advances.

Important Conditions:

• Cashback will be credited within 45 days after the campaign ends (by 26^th September’2026).
• Your card must be active and in good standing at the time cashback is posted. Cards that are blocked, delinquent or under investigation will not qualify.
• The cashback will be credited to the winner’s FH App Vault. To be eligible for the cashback, the customer must be active on the FH Personal App.
• By participating, you agree to the full Terms & Conditions outlined below.

Additional Terms:

• Finance House reserves the right to amend suspend or cancel the Campaign or any part of it without any prior notification to the Cardholders. For the avoidance of doubt, the amendment, suspension or termination of this Offer by Finance House shall not entitle the Cardholder to any claim, compensation of loss or damages from Finance House.
• Cardholders eligible under this Campaign may also participate in other Finance House campaigns, provided they meet respective eligibility criteria.

• The decision of Finance House regarding any aspect of the Campaign shall be final and binding.
• Cardholders agree to defend, indemnify, and hold harmless Finance House, and their directors, managers, employees, agents and contractors from all liabilities incurred in connection with any claim arising from any breach by the Cardholder of these Terms, including reasonable attorneys' fees and costs. Cardholders agree to cooperate fully in the defence of any such claims.
• Finance House reserves the right to assume, at its own expense, the exclusive defence and control of any matter otherwise subject to indemnification by the cardholder.
• The cardholder agrees not to settle any matter without the written consent of Finance House.

• Cardholder personal data will be handled in accordance with the applicable UAE data protection laws. Cardholders may opt out of receiving campaign communications at any time by contacting Finance House at 600511114 Provide number
• These Terms and Conditions are to be read in conjunction with Finance House Credit Card General Terms and Conditions governing the Finance House card cards and the Cardholder agrees to be unconditionally bound by the same. In the event of any conflict or inconsistency between these Terms and Conditions and the General Credit Card Terms and Conditions, the General Credit Card Terms and Conditions will prevail.

• These Terms shall be governed by and are subject to the laws of United Arab Emirates, and any dispute arising out of or in relations to these Terms shall be subject to the exclusive jurisdiction of Abu Dhabi courts. However, Finance House reserves the right to pursue any legal action or claim in other jurisdictions with respect to these Terms and their breach thereof, if it deems appropriate.

Customer Service & Complaints:

For any inquiries or disputes regarding this Campaign or cashback eligibility, Cardholders may contact:

Finance House Customer Service
Phone: 600511114
If unresolved, Cardholders may escalate to the Central Bank of the UAE's Consumer Protection Platform (SANADAK) at:https://www.sanadak.gov.ae/en/make-a-complaint/