Service Charges - Finance House
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Service Charges

Explore our service charges section when conducting your market research, to find out more about service charge requirements, penalty fees and early settlement fees pertaining to your selected product or service. We believe that gaining upfront access to all the information needed is the best way to get about comfortably when taking a decision.

No. Particulars Charge (in AED)

1

 ATM Withdrawals AED 2 per transaction
2 Through ATM Mini-Statement AED 1 per transaction
3 Balance Enquiry Fee AED 1 per transaction
4 Declined Transaction Fee AED 1 per transaction
5 Paper Statement AED 25 last 3 months statement
6 Liability Letter Issuance AED 50
7 ATM Dispute Fee AED 25
8 POS Dispute Fee AED 100
9 Card replacement AED 20 per card
No. Particulars Charge (in AED)
1 Paper Statement AED 25 last 3 months statement
2 Liability Letter Issuance AED 100
3 Letter to MOL or any other entity for one to six months AED 200
4 Letter to MOL or any other entity for more than six months AED 1,000
5 Card Issuance AED 3 per card
No. Description Fees/Charges
1 Processing Fees 1% of the loan amount
(minimum AED 500; maximum AED 2,500)
2 Early Settlement Fees 1% of the outstanding loan
3 Delayed Payment Penal Interest 2% of the delayed amount
(minimum AED 50; maximum AED 200)
4 Liability Letter AED 100
5 Loan Rescheduling Fees AED 250
6 Interest Rate 10% to 16% p.a.
No. Description Fees/Charges
1 Arrangement Fee 1.5% of the loan amount (minimum AED 10,000)
2 Early Settlement Fees If normal closure; 2% of outstanding loan.
If debt take over by other financial institutions; 5%
3 Loan Liability Letter AED 300
4 Delayed Payment Penal Interest 2% per month or part thereof on past due amount
5 Interest Rate @ 3.5% above 3 month EBOR (minimum 10% p.a.)
No. Description Fees/Charges
1 Processing Fees 1% of the loan amount
(minimum AED 500; maximum AED 2,500)
2 Liability Letter AED 50
3 Clearance Letter AED 50
4 Early Settlement Fees 1% of outstanding value (Maximum AED 10,000)
5 Partial Settlement Charges 1% of outstanding value (Maximum AED 10,000)
6 Death & PTD Insurance At the discretion of Finance House
7 Delayed Payment Penal Interest Charges 2% of the delayed amount
(Minimum AED 50; Maximum AED 200)
8 Loan Cancellation Fees AED 100
9 Instalment Deferment Fees AED 100
10 Loan Re-scheduling Fees AED 250
No. Description Fees/Charges
1 Registration Fee Free
2 Principal Card Annual Fee Free
3 Supplementary Card Annual Fee Free
4 Retail & Cash Interest Rates Retail: 3.49% per month, Cash: 3.50% per month
Retail: 3.65% per month – Starting June 1, 2021
5 Retail & Cash Interest Rates in case of non-payment Retail: 3.55% per month, Cash: 3.55% per month
Retail: 3.72% per month – Starting June 1, 2021
6 Installment Payment Plan Interest Rate
(Balance Transfer & Easy Cash)		 Starting 1.25% per month
7 Cash Advance Fee 3% of the Cash Withdrawal Amount or AED 200, whichever is higher
8 Early settlement of IPP Installment Payment Plan AED 100 + ( remaining interest according to the tenor period)
9 Foreign Currency Transaction Fee 2.85%
10 Credit Shield 0.93% per month on the Outstanding Amount or AED 11, whichever is higher
1.04% per month or AED 11, whichever is higher – Starting June 1, 2021
11 Cheque Return Fee AED 300
12 Late Payment Fee AED 230
13 Over Limit Fee AED 300
14 Sales Receipt Copy (Credit Card Transaction Slip Copy) AED 65
15 Liability Letter AED 50
16 Card Replacement Fee AED 75
17 Overseas Cheque Fee AED 75 (in addition to actual cost..)
18 Duplicate statement - per monthly statement AED 45
No. Description Fees/Charges
1 Registration Fee Free
2 Principal Card Annual Fee Free
3 Supplementary Card Annual Fee Free
4 Retail & Cash Interest Rates Retail: 3.49% per month, Cash: 3.50% per month
Retail: 3.65% per month – Starting June 1, 2021
5 Retail & Cash Interest Rates in case of non-payment Retail: 3.55% per month, Cash: 3.55% per month
Retail: 3.72% per month – Starting June 1, 2021
6 Installment Payment Plan Interest Rate
(Balance Transfer & Easy Cash)		 Starting 1.25% per month
7 Early Settlement of Installment Payment Plan AED 100 + remaining interest according to the tenor period
8 Cash Advance Fee 3% of the Cash Withdrawal Amount or AED 200, whichever is higher
9 Foreign Currency Transaction Fee 2.85%
10 Credit Shield 0.93% per month on the Outstanding Amount or AED 11, whichever is higher
1.04% per month or AED 11, whichever is higher – Starting June 1, 2021
11 Cheque Return Fee AED 300
12 Late Payment Fee AED 230
13 Over Limit Fee AED 300
14 Sales Receipt Copy (Credit Card Transaction Slip Copy) AED 65
15 Liability Letter AED 50
16 Card Replacement Fee AED 75
17 Overseas Cheque Fee AED 75 (in addition to actual cost)
18 Duplicate statement (per monthly statement) AED 45
No. Description Fees/Charges
1 Facility Limit AED
> 300 – 600
> 600 – 1200
> 1,200 – 1600
> 1,600 – 4,000
> 4,000 – 6000		 AED 35 p.m.
AED 70 p.m.
AED 100 p.m.
AED 150 p.m.
AED 200 p.m.
2 Delayed Payment Penal Interest
(more than 30 days default)		 2% p.m.
3 Late Payment Fee AED 25
4 Liability Letter AED 100
No. Description Fees/Charges
1 Processing Fees AED 150
2 Finance charges Starting from 3% p.m.
3 Delayed Payment Penal Interest
(more than 30 days default)		 Starting from 2% p.m.
4 Liability Letter AED 100
Description Min. Period Fees/Charges
Smart Guarantees Cancellation/Refund
Smart Guarantee issued under E-Registration G1 System N/A AED 10 per transaction

Smart Guarantee issued under E-Guarantee G2 Smart System the following terms will be applied:-

Fees Description Amount Remarks
(a) Ministry of Labour Fees AED 28 Per Employee +Plus AED 3 for Al Haslah Card fees (i.e. one time per guarantee transaction)
(b) Processing, charges AED 125 Per Employee/ Guarantee - addition to (a) above (Upon Cancellation)
No. Particulars Charge (in AED)
A. CHEQUE RELATED SERVICES
1 Manager’s Cheque issuance AED 20 (AED 5 for Flexi)
2 Cancellation/re-issuance of Manager’s Cheque AED 40 per cheque
3 Stop payment of cheque AED 200
4 Returned cheque AED 150
5 Cheques presented through ICCS clearing Free
B. REMITTANCE SERVICES
1 AED Transfers within UAE
- Only FH charges to be debited from Customer's Flexi (SHA)
- All Charges to be Debited to Beneficiary's Flexi (BEN) 

All Charges to be debited from my/our Flexi (OUR)

 AED 25 per transaction

All charges above + AED 1
for charges of other banks
2 - Non AED Transfers-SHA
- Non AED Transfers-OUR		 AED 85 per transaction
AED 205 per transaction
3 Remittance Cancellation/Amendments AED 50
4 Transfers within FH Flexi Free
5 Outward Remittance/Transfer Inquiries
(at customer request)		 AED 50 (Max. of AED 300 per issue)
6 Foreign Currency Incoming Payments Free
7 Incoming Local Funds Transfer Free
8 Signature Verification Charges AED 100
C. REQUEST FOR CERTIFICATES/STATEMENTS
1 Audit confirmation AED 100 per letter
2 Balance confirmation AED 100 per letter
3 Re-issuance of Release Mortgage AED 100 per letter
4 Clearance Letter AED 250 per letter
5 Liability Letter AED 100 per letter
6 No Liability Letter AED 250 per letter
7 Company Under Formation Letter AED 200 per letter
8 Credit Report AED 100 on reciprocal basis
9 Copies of Statement of Account
(Fax/Email/Hard Copies)		 Free as per account opening mandate.
Additional request:
AED 150 per request
D. POST DATED CHEQUES (PDC)
1 Extension of Due Date per PDC AED 25
2 Custodial Service per PDC; other than loan
repayment/security cheques		 AED 25
3 Outstanding PDC report AED 150
4 Replacement/premature withdrawal per PDC AED 20
E. Flexi*
1

Minimum Average Deposit (Corporate)

  • AED 200k
  • USD 50k
  • EUR 50K
  • GBP 50k
  
  • AED 100
  • USD 25
  • EUR 25
  • GBP 25
2

Minimum Average Deposit (SME)

  • AED 50k
  • USD 25k
  • EUR 25k
  • GBP 25k
  
  • AED 100
  • USD 25
  • EUR 25
  • GBP 25
3 Closing Flexi within 6 months; at customer’s
request		 AED 300
4 Closing Flexi after 6 months; at customer’s
request		 AED 100
4 Dormant Account Charges; applicable
after 12 months		 AED 100 per month
5 Standing Order - setup/amendment AED 50
6 Cancelation of Standing Order AED 100
7 Change of Signatories/Legal Documents...etc. Free
8 Activation of Dormant Account Free
F. COPIES OF DOCUMENTS (PER ITEM)
1 Copies of deposited cheques
  • Up to 3 months old
  • Up to 6 months old
  • More than 6 months old
 AED 10
AED 20
AED 100
2 Copies of letters/other documents
  • Up to 3 months old
  • Up to 6 months old
  • More than 6 months old
 AED 10
AED 20
AED 100
G. FINANCE HOUSE BUSINESS APP
  • Registration
  • User Activation
  • Reset Password / Unblock User
  • Fund Transfer - Domestic AED
  • Fund Transfer - Domestic AED - (OUR)
  • Fixed Deposit
  • Free
  • Free
  • AED 50
  • AED 5
  • AED 6
  • Free
*The term "Flexi" used herein on this application form and it terms and conditions shall have the same meaning ascribe to it under the "Flexi-Opening-Terms and Conditions available on FH's website www.fh.ae

Note:

All Fees & Charges are exclusive of VAT.
All Fees & Charges mentioned in this guide are in UAE Dirham.
Charges for services not indicated in this guide are available on request.

Last updated –August 2023

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