| No. | Particulars | Charge (in AED) |
|---|---|---|
| 1 | 1st ATM Withdrawal in month | Free |
| 2 | Subsequent ATM Withdrawals | AED 2 per transaction |
| 3 | Through ATM Mini-Statement | AED 1 per transaction |
| 4 | Balance Enquiry Fee | AED 1 per transaction |
| 5 | Declined Transaction Fee | AED 1 per transaction |
| 6 | Paper Statement | AED 25 last 3 months statement |
| 7 | Liability Letter Issuance | AED 100 |
| 8 | ATM Dispute Fee | AED 25 |
| 9 | POS Dispute Fee | AED 100 |
| 10 | Card replacement | AED 20 per card |
Immediately report your lost/stolen card via our 24-hour helpline 600511114