Service Charges

Explore our service charges section when conducting your market research, to find out more about service charge requirements, penalty fees and early settlement fees pertaining to your selected product or service. We believe that gaining upfront access to all the information needed is the best way to get about comfortably when taking a decision.

No. Particulars Charge (in AED)
1 1st ATM Withdrawal in month Free
2 Subsequent ATM Withdrawals AED 2 per transaction
3 Through ATM Mini-Statement AED 1 per transaction
4 Balance Enquiry Fee AED 1 per transaction
5 Declined Transaction Fee AED 1 per transaction
6 Paper Statement AED 25 last 3 months statement
7 Liability Letter Issuance AED 100
No. Description Fees/Charges
1 Facility Limit AED
> 300 – 600
> 600 – 1200
> 1,200 – 1600
> 1,600 – 4,000
> 4,000 – 6000
AED 35 p.m.
AED 70 p.m.
AED 100 p.m.
AED 150 p.m.
AED 200 p.m.
2 Delayed Payment Penal Interest
(more than 30 days default)
2% p.m.
3 Late Payment Fee AED 25
4 Liability Letter AED 50
No. Description Fees/Charges
1 Processing Fees AED 150
2 Finance charges Starting from 3% p.m.
3 Delayed Payment Penal Interest
(more than 30 days default)
2% p.m.
4 Liability Letter AED 50
No. Description Fees/Charges
1 Processing Fees 1% of the loan amount
(minimum AED 500; maximum AED 2,500)
2 Early Settlement Fees 1% of the outstanding loan
3 Delayed Payment Penal Interest 2% of the delayed amount
(minimum AED 50; maximum AED 200)
4 Liability Letter AED 100
5 Loan Rescheduling Fees AED 250
6 Interest Rate 10% to 16% p.a.
No. Description Fees/Charges
1 Arrangement Fee 1.5% of the loan amount (minimum AED 10,000)
2 Early Settlement Fees If normal closure; 2% of outstanding loan.
If debt take over by other financial institutions; 5%
3 Loan Liability Letter AED 300
4 Delayed Payment Penal Interest 2% per month or part thereof on past due amount
5 Interest Rate @ 3.5% above 3 month EBOR (minimum 10% p.a.)
No. Description Fees/Charges
1 Processing Fees 1% of the loan amount
(minimum AED 500; maximum AED 2,500)
2 Death & PTD Insurance @ 0.095% of loan amount X tenor in months
3 Early Settlement Fees 1% of outstanding loan
4 Delayed Payment Penal Interest 2% of the delayed amount
(minimum AED 50; maximum AED 200)
5 Liability Letter AED 100
6 Loan Rescheduling Fees AED 250
No. Description Fees/Charges
1 Joining Fee Free
2 Principal Card Annual Fee Free
3 Supplementary Card Annual Fee Free
4 Preferential Finance Charges Retail: 3.33% p.m.
Cash: 3.50% p.m.
5 Finance Charges – in case of non-payment 3.55% p.m.
6 Installment Payment Plan Interest Rate
(Balance Transfer & Easy Cash)
Starting 0.69% p.m up to 0.89% p.m.
7 Early Settlement of Installment payment plan AED 100 + (remaining interest according to the tenor period).
8 Cash Advance Fee 3% of the cash amount (minimum AED 200)
9 Foreign Currency Transaction Fee 2.85%
10 Credit Shield Fee 0.85% p.m. (minimum AED 11)
11 Cheque Return Fee AED 300
12 Late Payment Fee AED 300
13 Over Limit Fee AED 300
14 Sales Voucher Copy AED 100
15 Liability Letter AED 300
16 Card Replacement Fee AED 100
17 Overseas Cheque Fee AED 75 (in addition to actual cost)
18 Duplicate statement - per monthly statement AED 50
No. Description Fees/Charges
1 Joining Fee Free
2 Principal Card Annual Fee Free
3 Supplementary Card Annual Fee Free
4 Preferential Finance Charges Retail: 3.09% p.m.
Cash: 3.50% p.m.
5 Finance Charges – in case of non-payment Retail: 3.31% p.m.
Cash: 3.50% p.m.
6 Installment Payment Plan Interest Rate
(Balance Transfer & Easy Cash)
Starting 0.69% p.m up to 0.89% p.m.
7 Early Settlement of Installment payment plan AED 100 + (remaining interest according to the tenor period).
8 Cash Advance Fee 3% of the cash amount (minimum AED 200)
9 Foreign Currency Transaction Fee 2.85%
10 Credit Shield Fee 0.85% p.m. (minimum AED 11)
11 Cheque Return Fee AED 300
12 Late Payment Fee AED 300
13 Over Limit Fee AED 300
14 Sales Voucher Copy AED 100
15 Liability Letter AED 300
16 Card Replacement Fee AED 100
17 Overseas Cheque Fee AED 75 (in addition to actual cost)
18 Duplicate statement - per monthly statement AED 50

Note:
All Fees & Charges mentioned in this guide are in UAE Dirham.
Charges for services not indicated in this guide are available on request.

Last updated –Nov 2015