Credit Card FAQ

Ans: Upto 2 times of your average banked salary, subject to credit score.

Ans: For FH Approved Companies-Passport copy, Proof of income (salary letter or pay-slip or 3 months’ bank statement) and a security cheque for the approved credit limit. Other Employers – Passport copy, Salary Certificate, 3 months’ bank statement and a security cheque.

Ans: Most Government & Semi-Government departments & institutions, Multinational & leading local companies, Banks & other financial institutions. If you wish to know if your employer is on the approved list, one of our PFOs can assist.

Ans: About 5 working days from the date of approval of card.

Ans: By way of Cash payments at:
1. Finance House Branches (Abu Dhabi, Dubai, & Sharjah)
2. Any branch of the following exchange outlets: The UAE Exchange Center, Al Ansari, Wall Street, Al Fardan, Al Ghurair, Al Bader & Lari Exchange.

Cheque payments:
1. You can mail your cheque to “Cards Centre Finance House PJSC, P.O. Box: 7878, Abu Dhabi, U.A.E. (Cheques must be received at least 5 working days prior to payment due date.)
2. Deposit your cheque at FH branches (Abu Dhabi, Dubai, & Sharjah), 5 working days prior to payment due date.

Ans: 5% of the outstanding amount or AED 100 whichever is higher.

Ans: Absolutely. It is accepted all over the world at Merchant locations and ATMs displaying the Mastercard logo.

Ans: 1. Platinum Card: Retail: 3.09% p.m., Cash: 3.50% p.m. 2. Gold Card: Retail: 3.33% p.m., Cash: 3.50% p.m.

Ans: Starting from 0.69% flat per month up to 0.89% flat per month.

Ans: Supplementary cards are free; kindly refer to the schedule of fees & charges.

Ans: Only Passport copy of the person to whom Supplementary card is requested.

Ans: Confirmation in present job (if confirmed earlier than 6 months) or 6 months in present job.

Ans: 30% of credit limit for blue, gold & platinum cards.

Ans: Simply visit one of our branches with documents or call 800-34 to schedule a personal visit to your office by a Personal Finance Officer.

For more details call 80034